Stayed at the Hyatt at Lake Tahoe over a cold wet weekend in May and the RC was over run by unsupervised children. The poor woman in charge didn't have a hope in hell of keeping any kind of control. In the morning it was nearly impossible to get near the coffee or any of the food as parents appeared to have sent their kids out to gather breakfast for the family And then there was the fact that the kids kept helping themselves to stuff and then putting it back having tried it.

The evenings, if possible, were even worse. There were a couple of really overweight kids who jumped on any food that was brought out. After they had helped themselves to a new serving of hot pies there were only two left.

The same kids were using the very old PC in the RC whilst eating chips and salsa - I'm sure you can imagine the carnage they left behind.

We spoke to the RC concierge and she said she had asked for more help but the management weren't interested.