Hi iztok,

Only Platinum Elite members are offered an arrival gift. Additionally, local phone calls are free only at participating U.S. and Canada Courtyard, SpringHill Suites, and Fairfield Inn locations. I apologize for any inconvenience or miscommunication.

For more information, please visit the following link: https://www.marriott.com/rewards/terms/elite.mi

Please contact us should you have any additional questions or concerns.

Best regards,

Drew