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Old Jun 2, 2008 | 10:31 am
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henry999
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Join Date: Jan 2005
Location: Tampere
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Retained value of cancelled tickets

Mrs 999 and I recently had to cancel a US flight for which we had bought non-refundable tickets. We notified them in time and now have almost a year to use the 'unflown value' of the tickets, upon payment of a change fee. But there's something I don't see addressed in the T&C. What if only one of us wants to apply this 'value' to a future flight? Can I or she use all of it, or only half? I suspect the latter, because the former would be too customer-friendly.

cheers,

Henry
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