Originally Posted by ACBLtd

I have had some troubles with the VR system understanding me, but I really think most "conversations" with it feel as if they go something like this:

Me: "Upgrade my flight"
System: "I think you said, 'lose my bags,' is that right?"
Me: "No"
System: "Great. I'll send your bags to Bogota. Is there anything else I can help you with?"
Me: "Agent"
System: "I'm having trouble understanding you."
Me: "AGENT"
System: "I think you said you need a vacation. I'll transfer you to AA Vacations."
Me: "AGENT!!!!"
System: "Hmm. I think you said, 'Donate.' I'll go ahead and donate all your miles to chAArity."
Me: "ARRRRGH!"
System: "Yes, Gerard AArpey is a great CEO. Thank you for calling American Airlines. A $20 automated telephone system fee is being charged to your primary credit card. Good Bye!"