I gotta tell you that I'm shocked that they treated you like that. I'm there all the time and they've always been great. Did you get club lounge access? The club floor is the second floor right up the stair from where you were. I've never received breakfast coupons but there's always been some sort of cold breakfast in the club lounge, even on weekends. Recently they've been giving out appetizer coupons to Plats during renovations.