Welcome to FT. However you may want adopt a better attitude that displayed in the quote above, especially in your first post. I have always had decent experiences with Indigo -- get you from A to B in a clean airplane, mostly on time, and with minimal fuss.

This was the first day in a new airport. So there were a couple of screw ups. Not too bad in the grand scheme of things. Other airlines did in fact face problems as well when the new airport opened, and most airlines continue to face problems -- see thread on BLIA airport. Could have been much worse... For instance, you could have been on BA at the T5 opening or on the hapless KLM flight when the new HYD airport opened...