Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
Hmm...the same thing happened to me at IAH on Friday!
The return attendant looked at the dash before producing my receipt and should have noticed that the gas tank was full. As I was reviewing the receipt on the way to the shuttle bus, I realized that I was charged $30 extra for gas!
Fortunately I was able to go to the Gold counter and get the charge removed without question (and without producing the gas station receipt, which I didn't have). But it makes me wonder if Hertz is doing the hotel minibar charge thing, slipping extra charges on the bill and hoping that customers won't notice.