Originally Posted by
camachinist
OP, If you find award availability elsewhere but can't book on .bomb, web support should be able to help you and waive the phone fee.
I'll assume that seatcounter was no joy as well, since it pulls data from .bomb.
Sometimes logging out of your account, closing your browser and relaunching everything can help, but I don't think this is one of those times. Not hard to try though.
Likely was just a temporary .bomb glitch, like we're all so used to
I'm actually not looking to book awards, but just to see upgrade availability for flights I've already booked. I have cleared my cache, logged in again, etc. to no avail. This has been a problem for the past two weeks, so I wouldn't consider it a temporary .bomb glitch.
Good to hear
WineCountryUA got things to work after a while, but it has not been the case for me.
Let's hope that UAL works this one out soon - I've e-mailed web support explaining the problem, at any rate.