Originally Posted by
Pat89339
Since so many FTers have had similar, or worse, treatment by this RCC agent, perhaps a concerted effort to compile and send all of these confrontations to someone at SFO would be met better? Otherwise it could be viewed upon as the agent having a bad day.
I agree - If UA SFO management knows about this guy's attitude towards UA's best customers and keeps him employed - shame on them! If mgmt does not know about him - then we need to be the ones to tell them so that they can make the right decision and either terminte him or re-deploy him to the baggage carousel.
Last edited by kenhawk; May 25, 2008 at 1:07 pm