Just received this today. They make no promises but it sounds at least like they've read my comments.
Dear Cyba,
Thank you for writing to us at the Star Alliance Help Desk.
We value your feedback and appreciate the time you have taken to bring
these issues to our attention. We will share your e-mail with our
application development team.
In the meanwhile, for assistance in planning and booking your trip,
please contact any of the Star Alliance member airlines directly.
Reservation phone numbers can be found from the 'Booking Contacts'
section of our website
www.staralliance.com.
Thank you once again for your time.
Regards,
Star Alliance Help Desk
STAR ALLIANCE
THE WAY THE EARTH CONNECTS
www.staralliance.com