Several months ago after being delayed all day I asked a SFO RCC agent to check on an alternate flight and she said everything is sold out without checking the computer. I asked her why she didnt check the system and she said Tilton took a 40 million dollar bonus and we don’t have any money to fix the planes and they are all broken. I called for a supervisor and she sends an airport manager worse than her.
Last edited by l etoile; May 25, 2008 at 8:18 am
Reason: moderator removed references that could identify agents as per TOS