FlyerTalk Forums - View Single Post - Customer Service Reps in India aren't so bad after all...

May 24, 2008 | 1:55 am

#7

holtju2

FlyerTalk Evangelist

Join Date: Nov 2002

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Quote:

Originally Posted by Seat1A

(4) put me on hold for a long time to solve the problem, and (5) came back from hold to let me know they were still working on it.

This is the modus operandi. Takes at least 30 minutes to solve a simple problem.