Save easySABRE campaing -- please join!!
As you know, easySABRE the venerable and original online travel service, is being killed with the convenient Y2K excuse.
Not only this is bogus -- it's just a front end to SABRE, and the latter is Y2K compliant!! -- but killing easySABRE would deprive us with a lot of functionality.
Their email says that the decision is final -- bogus! Every decision is REVERSIBLE, by the appropriate people. In this case, it happens not to be the 20-year old sitting behind a computer who responds to the email address they sent us.
Here's who we should be writing to:
Michael Durham
President & CEO
The SABRE Group Holdings
4255 Amon Carter Blvd.
Fort Worth, TX 76155
In addition, if you are Gold/Platinum/Executive Platinum, you should drop a line to American Airlines (they own 80+% of SABRE) highlighting, amongst other things, how influential easySABRE has been in making AA your preferred carrier. The address there is:
American Airlines
Executive Office
PO Box 619616, MD 2400
DFW Airport, TX 75261-9612
PLEASE, PLEASE, PLEASE take 5 minutes of your time to write one of the above. Some of the things that you might want to highlight some very important benefits MISSING from Travelocity:
* Ability to view choose flight classes, which enables us to reserve a fare other than the "lowest"
* Ability to pick connection point -- a necessity when doing travel to Europe or Asia/Pacific to avoid weird routing or to force it to choose an AA-based routing
* Ability to select "premium" seating on AA -- i.e. seats reserved for Gold/Platinum/Exec Platinum; Travelocity displays them as occupied even if they're not
* Ability to change seating on an existing reservation without having to call AA
* Ability to view schedules for any day -- not just TODAY -- so that we can plan
* Ability to see fares for specific departure and return date -- not just all fares for a specific departure date
* Speed, speed, and speed.
At least, a victory would be to have those issues fixed in Travelocity *before* they kill easySABRE!
If you can, please post your letters, so that others can "borrow" from them.
Let's show AA/SABRE the *power* of frequent flyers!