Originally Posted by
qlabdad
Hi Folks,
I'm in MAD now departing tomorrow for EWR. Is there a lounge that I can use. I'm Platinum and Pres Club but traveling economy. The CO web site is confusing and shows two lounges with the same name and one is for BF only and the other ST+ & BF.
Thanks!
Hi
qlabdad, sorry for the confusion on our online lounge locations page. As you noted, we're currently listing two lounges in Madrid (MAD) when there should only be one. We'll get this updated, but in the mean time, here's the correct information:
- Airport VIP Lounge. This lounge may be accessed by our departing BusinessFirst customers.
The second lounge location, which we list as valid for SkyTeam Elite Plus members, was originally shown as an Air France lounge, which was incorrect. Air France now contracts with an airport-operated lounge in Madrid for their own customers in lieu of operating their own.
Unfortunately, this means that you would not have lounge access with either your Presidents Club or SkyTeam Elite Plus credentials. Nonetheless, have a great trip.