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Thread: Are BA staff trying to lose the customer base?
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Old May 22, 2008 | 2:08 am
  #3  
leaveamessage
15 Years on Site
 
Join Date: Jul 2006
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And yet I saw a thread last week on another forum (pistonheads IIRC) where a Uk silver card holder with 40 (yes...40) tier points, got a letter thanking them for their loyalty with BA this year and renewing their silver card......

Consistency? Whats that?
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