Originally Posted by
letterten
This first bag charge is disgusting. They could have saved all that money by not printing up all the misleading "Your first bag is FREE" BS signs. I'm AA Lifetime Gold and AA Corporate is going to get an earful on this one.
HOw can I get an address to write a hardcopy mail to AA corporate?
Just this sunday, flew back from SXM to wait
1 hour after landing for the luggage belt to start and then another 30 minutes to find they didn't even
have my luggage and I got it two days later.
And now these fools want to charge us for the experience?
