aloof ?
i stayed in montreal and mexico city and did not have this impression that the staff was too aloof - they were just the opposite to the normal chain hotels - somehome more interested in a client and smily
the problem in TR is usually language - they are really nice and genuine people but they don t speak languages that well
[It's noteworthy that the service was quite opposite to the usual aloof, "I am too hip to actually help you" attitude of W's in the U.S. at which I have stayed]