Someone is reporting on airliners.net that VX is contacting people with Premium Seat bookings for future transcon flights and telling them that the fee has increased to $50 and that they must either pay an additional $25 to keep their seat or be reassigned to a non-Premium Seat (and have their original $25 refunded). Has anyone else been contacted in such a manner? I am a huge fan of VX, but this seems like a good way to generate much ill will among your customers.
I am shocked at the story reported on a.net. If true, it's a really bad move on VX's part to try to get extra money for already-booked seats and allegedly refuse a refund of the entire fare.
I choose to disbelieve the story until I see an actual copy of the letter or confirmation from someone firsthand. If and when I see it, my opinion of this airline will change dramatically.