FlyerTalk Forums - View Single Post - The Emergency Exit Row
View Single Post
Old May 15, 2008 | 2:38 pm
  #15  
articos
 
Join Date: Jan 2007
Posts: 268
Originally Posted by SFO 1K
Row 9 was a Premium Seat row at launch, but once the A319s started appearing in the fleet they took all the rows that don't exist in both cabin types and made them airport assignment only. (Avoids a mess during equipment subs.) Hence, Row 9 became an airport controlled row and not sold as premium.

The original poster's gripe lost some teeth when it turned out the seat poachers were taking Row 9 seats, not Row 10 seats. Still, I can appreciate his frustration!!!
Thanks, SFO. I knew they gave the back row to AC - didn't know about Row 9. I'm wondering about the promise to add partial recline to that row's inboard seating now too. Agreed on the losing some teeth to his argument, and the frustration, but my saying they handled it badly is more to do with the reasoning given and the fact they didn't just up and refund the $15, which would have made for far better customer service/word of mouth, and probably gone a long way to ensuring repeat business and telling their friends. (Sorry, the forum took out that quoted part of the OP's post in my response, but I was referring more to that.)

Gooseman, SFO's got it. There are 3 different diagrams on seating/premium seating in VX's FAQ if you hunt a bit for them. Great info, but seemingly needs a bit of updating.

Last edited by articos; May 15, 2008 at 3:01 pm
articos is offline