Originally Posted by
mosburger
Thanks. At least I think to have been calling MPC where I have "elite" status for what it is worth. And they have said every time that they cannot do anything about KA when flight dates are changed and TA booked seats for some reason do not hold. Maybe CX and KA still have separate IT systems?
You are probably right on their IT systems.
A year ago, I could not see my KA flights when I logged on. I called MPC. They insisted that my TA did not enter my MPC #. I know she did as both my CX and KA flights are on the same tickets. So they got on my KA record locator and fixed it. I did not argue with them as I only care that it got fixed.
A few months ago, the KA flights showed up in my MPC account, but the KA check-in agent could not see it
. They asked me for my MPC number.
There was once they printed out a lounge invitation that said "CX DIAMOND" on one line and "KA/CX BUSINESS LOUNGE" on the next. When I handed the invitation to the lounge agent, she saw the second line and the word "BUSINESS" just slipped out of her mouth, and then she said OK, probably after she saw the first line.
I took my last KA flight in March. That was the only time when nothing extraordinary happened.