Here is the response I just received re: e-mail on 500 miles minimums being pulled.

Thank you for contacting United. This automatic response is being sent to let you know we have received your e-mail communication.

At [elite, unpublished contact info deleted by moderator], our focus is on post travel customer problem resolution, as well as comments and suggestions regarding our service. E-mails are answered in the order in which they are received, and due to current volumes our response time is greater than normal. Please note, if your message involves future travel plans with United, please contact our Reservations office at 1-800-225-8900 where a United representative will be able to immediately respond to your travel needs. You may find other helpful contact information below.

We appreciate that you have taken the time to provide feedback, and please know that as a Premier Executive member, your comments are highly valued. Thank you for your business and for choosing United Airlines.

United Airlines
Customer Relations

For assistance with baggage delay/loss reports:
· Baggage Service Center: 1-800-221-6903 or via email at [email protected]

For assistance with Mileage Plus issues:
Mileage Plus Service Center: 1- 800-325-0046
Email Mileage Plus: http://www.united.com/page/specialpa...1,2073,00.html

For assistance with your current or future travel plans (reservations, fares, flight information, rescheduling or seat assignments), please contact one of the following United teams:

· Domestic Reservations: 1-800-225 -8900
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· Mileage Plus Award Reservations: 1-888-467-0507
· International Award Reservations: 1-888-674-4680

Reservation phone numbers outside of the U.S. or in Canada may be found at www.united.com by clicking on "Customer Service", "Reservations" and "United Worldwide Contacts".