Originally Posted by
CDNtravler
Its great to see SPG so generous with the upgrades. Now if they only did that for platinum as well....
Actually, begging for help (even if you are gold - I am) does work. The family and I rolled into ABQ and I goofed on the reservation - wrong hotel. I called SPG and even with the whole town being sold out, they found a club level room for me.
Beer was cold and free that night.
Mmmm.
YMMV-