Originally Posted by
baglady
WOW! Talk about adding insult to injury. What an awful thing to say to your wife. Since it clearly wasn't weather; they should have been more than willing to help her. She absolutely was entitled to hotel and food vouchers. I would expect that in escalating this, you will be able to get compensation - at least you should.
This is EWR, after all, so the manager's behavior is par for the course.
