Originally Posted by
soitgoes
It sounds like an issue with Everbank, not with Visa/Plus per se. I'd escalate with in Everbank if I were you.
(I have a Plus ATM card and I find that I am charged the 1% that my credit union says I'm charged.)
Everbank charges 1% for themselves. THIS is specifically broken out in the statement. AGAIN, the issue is with VISA who sets the "interbank" rate for ATM transactions. Am I not being clear somehow?
My original request was to confirm this with others out there. Can someone run similar tests and report back?
BTW, Everbank has a don't care/not our problem attitude when you run into problems — a warning to others.