Funny why people are only complaining on CX flights. Other airlines also have herringbone layout and people seemed ok with it.

Airlines like AC, NZ, VS.

So is it the divider on CX that's higher than others that's causing a problem?

As for MegatopLover's mom and her husband, CX obviously chose the better seat arrangements. If its across from each other, they'll only see each other's feet and you can't talk to one another at all unless you scream across the aisle!