? about changing flights on CO.com
Ok- simple version. I was scheduled to fly Monday to CUN from DTW via EWR and return Friday on flights from CUN-IAH-DTW. I used miles to upgrade my return flights as I always end up sunburned and grumpy and prefer to have the extra space in 1st.
So, today I found I MIGHT have to leave Saturday. I also received an Elite Notification from CO saying I had been upgraded on the EWR-CUN flight. Very good news, but it seems to be getting in my way.
I went to continental.com and changed the 1st flights to Saturday-2 days earlier. I went, checked the appropriate box for a changed flight and it brought me to a page where it had reward alternatives in front of the flights available instead of the fare. I can see what flight I want, but NOT the amount it costs. Instead I see info on saver passes vs. easy passes, which I have no idea how to change.
Is it not possible to change your flight online once a segment has been upgraded? I know, I know, call the Elite desk. But shouldn't we at least have the OPTION to do it online? I LOVE CO so no flaming me, I JUST wanted to know if it is possible to change flights online if one or more segments has been upgraded. Thanks!