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Old May 7, 2008 | 9:17 pm
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thaliajen
20 Years on Site
 
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,495
? about changing flights on CO.com

Ok- simple version. I was scheduled to fly Monday to CUN from DTW via EWR and return Friday on flights from CUN-IAH-DTW. I used miles to upgrade my return flights as I always end up sunburned and grumpy and prefer to have the extra space in 1st.

So, today I found I MIGHT have to leave Saturday. I also received an Elite Notification from CO saying I had been upgraded on the EWR-CUN flight. Very good news, but it seems to be getting in my way.

I went to continental.com and changed the 1st flights to Saturday-2 days earlier. I went, checked the appropriate box for a changed flight and it brought me to a page where it had reward alternatives in front of the flights available instead of the fare. I can see what flight I want, but NOT the amount it costs. Instead I see info on saver passes vs. easy passes, which I have no idea how to change.

Is it not possible to change your flight online once a segment has been upgraded? I know, I know, call the Elite desk. But shouldn't we at least have the OPTION to do it online? I LOVE CO so no flaming me, I JUST wanted to know if it is possible to change flights online if one or more segments has been upgraded. Thanks!
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