FlyerTalk Forums - View Single Post - OP Mileage Posting Screwed up again?
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Old May 7, 2008 | 6:07 pm
  #11  
UA Insider
Company Representative, United Airlines
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Originally Posted by ConciergeMike
Scott, are the issues you speak of affecting all miles or just flight miles? I know it was beat to death elsewhere, but I'm still waiting on shopping miles from December. I sent in the paperwork too.
Hi ConciergeMike, this is only affecting non-flight miles, including cars, hotels, ShopOnePass, 21st Anniversary Poker Tournament registrations, etc. While your mileage balance would indeed reflect any of these non-flight transactions, they're just not appearing online in the "Most Recent Account Activity" section. Once the statement is cut, however, all credits are posting correctly. We're still working on a solution, but I don't yet have a timeframe. In the mean time, you're welcome to contact our OnePass Service Center at 713.952.1630, and they will be able to offer you details about any non-flight postings since your last statement.
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