Originally Posted by
IcHot
While no one can predict the future, this AA elite prefers NWA as a non-elite member of the cattle class. NWA is simply a better airline in regard to customer service.
I'll second and, possibly, third that one.

Not a fan of getting nicked with seat assignment and ticketing fees on AA even as a Plat. Oh, and their version of TTU is pretty useless. Got a sweet "we need to charge fees in light of rising fuel" form letter response when I griped about being nicked with a telephone ticketing fee on a military fare. What an airline. Yup, it's NWA for me... ^