FlyerTalk Forums - View Single Post - 10K points for bad service?
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Old May 3, 2008 | 11:09 am
  #6  
VA1379
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Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Did you mention anything to the front desk (like a supervisor) while you were there? Usually, it is better to say something before checking out since it gives them an opportunity to address your concerns while you are still a guest. The issues you have sound like a mixture of minor stuff (which can become aggravating if too many of those problems occur at once) and a real dissatisfaction with the concierge service.
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