Thanks for the updates Bob.
It's unfortunate I had to miss the Freddies this year, thus missed the opportunity to talk to you in person. Though perhaps it's to your advantage
This is something that we’re very proud of and know that upgrades are a key elite benefit.
You nailed it with this statement. This is one of the main reasons I'm
very happy being a NW elite. Even as Gold, I sat up front most of the time ^
The next reason is because of the great elite agents in Chisholm and Seattle. They sure know how to take care of us elites by giving personalized service and will surely missed in the merger.