I take it that's a CD-R
Recordable disc and not a printed one? Check for finger prints to start. That can throw off the drives. Gently wipe the reading surface with a soft cotton lintless cloth.
I think the discs are sensitive to light (and heat) especially strong sunlight (inks degenerate). Don't know how you've been storing the disc since you got it.
Printed CDs can rot is the seal breaks and the metal oxidises.