FlyerTalk Forums - View Single Post - Thoughts on DL (mostly long-haul) from a Recent Switcher
Old May 1, 2008 | 12:50 am
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SusanDK
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Originally Posted by pbarnette

IFE: Great selection of movies. Easy to use system. Two thumbs up.

Other items of note: Loved the pillow and blanket. Best I have had in any J class and on par with BA F. The amenity kit was a bit spartan, but the wife liked the lip balm. Service was good on the outbound, great on the return. Everyone I dealt with was friendly and attentive.
Thanks for the review. I just returned from another DL BE trip CPH-ATL and share most of your opinions.

While I love the new AVOD, I do wish they would rotate some of the TV series, stand-up comedy and short films in the same way they do the feature films. We just had the identical episodes of all the TV series on our April flights (both directions) that we had in December. I don't always want to watch 3 or more full-length feature films on a 9 hour flight, but like to catch several of the short series between naps and while dining. It's a shame that they keep the same episodes loaded and don't swap them out from time to time.

We had the new blankets and pillows on our return to CPH Monday night for the first time. Does anyone think the pillows are too big? I definitely prefer these to the old tiny pillows, but a size in between the old and new would have been better suited, I think. How do you get comfortable with these? I found if I turned on my side and hugged the pillow lengthwise, that I could be comfortable for a while. But if I stayed in a normal position in the seat (on my back), I couldn't really use the pillow. Seems others were having a similar problem, as I noticed several people just like me, holding the pillow on top of their laps while reclined on their back.

I don't care much for the newer amenity kit and wish they had a face mist spray like other kits I've seen. I did like the new noise-reducing earplugs in the kit (the dark blue ones).

Service has been terrific on all our DL TATL flights since we switched in 2006, from the FAs to GAs to lounge staff.

Only minor complaint this trip was that the FA on our CPH-ATL outbound had no idea what the signature drinks were, which I found very odd. I ordered a Copenhagen Colada to try for the first time (which I read in Sky magazine was an award-winning drink) and she said "I don't know what that is." I told her it was on their menu as one of their signature drinks, so she said she'd go find out. My husband ordered a Mojito which brought a similar puzzled look. She came back a few minutes later with three different mixers and said, "this is all we have," with no indication that she knew what to do with them or what to mix them with. We selected the lemon colada mix with rum. Isn't this the mix that is used to make a Copenhagen Colada? She didn't have a clue and I didn't know for sure myself, so I couldn't tell her how to make it.

Susan
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