Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
I agree with Matt. This past year has seen nothing of note (except cutbacks) come from any of the FF programs. Why give the programs something to toot their horn when they don't deserve it? A "favorite" category is fine, as long as it is balanced with other less noteworthy categories. Matt's suggestion for "Program that most mistreated their loyal customers" is a good one. I would add the following (with my own editorial comments on who might qualify):
1. "Program that cut back most on earning potential" (the car rental firms could probably clean up here)
2. "Program that most devalued their rewards structure" (AA seems to have made some significant changes to award levels and Hilton added a new level. Westin/Sheraton is a big unknown - maybe they'll qualify next year).
3. "Program that is most consistently late with statement mailings and mileage postings" (UA)
4. "Program in which it is most difficult to claim awards" (CO)
Any other suggestions? And how can we set something up in FlyerTalk to take votes on these items?