Originally Posted by neuro0

any updated experience?
Will travel SYR-EWR-HNL-KOA on paid BF/F on HA. Of course, the SYR-EWR is on a Q400 with no F. Will I be able to check a baggage of 70lbs without an extra charge at SYR?
Thanks!

Originally Posted by CO Insider

Hi Everyone, thanks for your comments. I’ll spare you the gospel and jump right in to some of your questions. If I missed anything, please let me know.

That’s correct WIRunner, Presidential Plus cardmembers will be exempt from our 2nd bag fee.

Thanks rkkwan, good feedback. If the trip you’re checking in for contains at least one exempt segment (e.g. discounted Economy Class itinerary with at least a flight upgraded to First Class), then the no second bag fee will apply.

Hi KosraeTV, the policy applies to the itinerary that’s being checked in. This means if you’re on an international ticket but the itinerary you’re checking in is entirely domestic, the domestic 2nd bag policy will apply.

Sorry ctownflyer, we know this is a double-edged sword, but unfortunately this is the technical environment we have to work with. To be candid, the only reason we’re currently extending this courtesy to non-exempt travelers in the same reservation as exempt customers is because they’re technological obstacles that weren’t worth working around (and will hopefully continue to be not worth working around).

Hi belynch, just like with all of our other excess bag fees, there will be no refunds if one of your bags is delayed. Of course, if we mishandle one of your bags, you’ll be eligible for the entitlements outlined in our contract of carriage.