Originally Posted by
Land-of-Miles
If you choose to fly BA again you may want to invest in a BA Amex PP card (see other threads here) for the missing baggage insurance which given BA's penchant for losing PAX luggage can more than pay for itself within a single trip.
I heard that several UK insurance companies were denying all luggage claims from T5 because the loss is an "avoidable" circumstance. In other words, you should have known better than to fly with BA out of T5.
Do you know if Amex has taken this stance as well?