I think seeking government involvement over changed FF rules is rather silly. There is, however, a resource which I believe can and should do more.

That resource in Inside Flyer and Randy's organization. They do a delicate balance of working with both customers and airlines and when one of the airlines just ups the costs of an important award, Randy should make sure they aren't let off the hook easily. I was suprised that there wasn't a bigger uproar when UA raised overseas upgrades by 50% last fall. CO's move in the mid-90s which took above coach overseas travel virtually out of reach of most non-Golds wasn't emphasized enough, in my view.

Earning miles is important but Inside Flyer needs to get going on measuring, comparing and holding programs accountable on the award side, and especially on true availability (try getting overseas on a CO Saver Award). Articles on who gives an extra 100 miles with a car rental are fine. But like a lot of people, I've got a big bucket of miles and I'd like information on who is keeping their word and who is using "change at any time" escape clauses, so I can give my future business to companies that deliver what they promise.

[This message has been edited by Mountain Trader (edited 01-06-2003).]

[This message has been edited by Mountain Trader (edited 01-06-2003).]