-you need to book online
-24 hour advance required

The latter is especially troubling for me. Friday, I was at the office and needed to get one of our guests back to SH. The entire schedule was SOLD OUT, which meant that Sat AM was the best we could do.

Ctrip was of no use, so we ended up doing things the old fashion way.

PS- He insisted on flying CZ due to his CO addiction, but ended up on MU. I'm glad we splurged for full fare (20% discount was on offer for his flight).