FlyerTalk Forums - View Single Post - UA could learn about Customer Service from Delta

Oct 27, 2002 | 1:12 am

#6

ColoBill1

Join Date: Mar 2001

Location: Colorado Springs, CO

Programs: 1MM BIS. Former 18-year segment 1K, 1997-2014...now just a distant memory.

Posts: 1,200

GeorgeJ: Never, not even for a four hour maintenance delay on a NRT-LAX UA flight several years ago, when we were kept on the aircraft the entire time prior to departure.