FlyerTalk Forums - View Single Post - UA could learn about Customer Service from Delta

Oct 26, 2002 | 6:58 pm

#2

avek00

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Join Date: Apr 1999

Location: Promoted to Chairman of the Most Wonderful Continental Airlines Highly Valuable OnePass Program Security and Ideological Purity Bureau

Posts: 4,129

I hope that UA (or any other airline, for that matter) would've cancelled that flight altogether pending a comprehensive inspection of the affected systems and wiring...

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