Originally Posted by
annerj

I truly hope you are trying new hotel chains out to find something better. I don't know you personally but from your posts (over a long duration of time) I can solidly say that I think most of the time you get the service you deserve.
Those of us who are "Marriott sympathizers" seem to have a great attitude and in return get great service. There will always be exceptions but by in large I think this is true.
I'm a 100+ night/year guy over a decade and haven't had a tenth of the problems you seem to have. Also I've tried the other brands out there but I'm always happy to come back to Marriott when my client/schedule allows for it. Maybe my experience at other chains is why I'm happy at Marriott....for me and the areas I travel they are leaps and bounds above the others.
YMMV
*I have no clue what DYKWIA is.
Most of the threads citing Marriotts decline in service are not started by me.So I so not see myself as a lone unhappy prophet in the desert.Plenty of others here are noticing the decline-and commenting.Glad they work for you,but silence does not get problems fixed.