FlyerTalk Forums - View Single Post - Restaurant Split Bill Contrary to My Instructions
Old Apr 23, 2008 | 3:04 pm
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ExitRowAisle
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Join Date: May 2003
Programs: AA (1MM), Marriott (LT Gold)
Posts: 1,769
Restaurant Split Bill Contrary to My Instructions

Of course I'm going to take this up with I-Dine, but I'm interested in others' experience on the matter.

Today I went and had lunch and asked that a gift card be added to my tab so that I would get over the $25 minimum for the current AA promo. Ten minutes later, the waitress comes back with two receipts -- one for the lunch and one for the gift card and said they had problems combining the two and insted chose to run the charges through separately, neither of which were over $25. I figured that if they could not correctly run the first charge through that it would be next to impossible for them to credit back two transactions and try to do it over again, so I chose not to make a big deal out of the situation (perhaps an error in judgment).

Has anyone had any luck in getting I-Dine to treat two separate transactions at the same restaurant as one for purposes of meeting a minimum spend threshhold in other promos? It will obviously take human intervention to get this corrected on their end, but I don't think I should be penalized for a restaurant's inability to operate their own equipment.
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