Originally Posted by
SleepOverGreenland
I do appreciate the PA service (and fast track) at international destinations, but the reduction of those in particular in the US is probably not LH's fault.
At my station, Customs doesn't have a fast track, and the supervisors don't allow us to bring people to the crew lane. One tactic I have taken to using is take the passenger to the front and tell the person that the passenger filled out his forms wrong (since when that occurs, we can move the person back to the front of the line). However, this will only work so many times, which is unfortunate. A fast track at my station would be nice, but our FRA flight arrives at the same time as 4 others, so it would be clogged. What I would give for our own terminal....