Again-off the mark.
And just for the record-I am one of the nicest most considerate guest a hotel can deal with,unless I am lied to,forced to deal with chimps(this does not happen very often,at the first sign of chimpishness I ask to deal with a MOD)or do not recieve the benifits I should via my status with an airline/hotel.And even then I am not a "DYKWIA"kinda guy.

So many Marriott sympathisers willing to defend a less than perfect product.No wonder the service level is declining.