Join Date: May 2000
Location: Lincoln, NE (OMA or LNK)
Programs: UA, AA, DL, Starwood/Marriott, Hilton, IHG
Posts: 1,345
When the search DOES find something vaguely resembling what I am looking for it then sends me a list that contains many posts in one thread that you have to look for to see what they are and whether they are helpful. When doing a general search I think it would be less confusing to just refer to a thread that has the information you are looking for, although it sounds like some people prefer getting to a particular post.(?) Most often the results of the search is not germane to the inquiry or returns no hits at all.
I agree with other comments that this should be a seamless process and you shouldn't have to do an advanced search for something that is not real specific in nature.