FlyerTalk Forums - View Single Post - Are Loyalty Programs digging their own death ?
Old Jan 11, 2003 | 9:54 am
  #17  
777 global mile hound
Ambassador: World of Hyatt
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Join Date: Apr 2000
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Northwest has much going for it in their marketing relationships.
Also great promotions that American And United used to be more active in.
More important they appear to be less targeted and more for all to participate in.
My only concern with the program is complaints I have heard with regard to reward availability
Something that surely helped cook Continentals goose at last years Freddies.
Besides the much disliked changes to the program.
According to their big chief
That wasn't going to change
It took many years for a lot of Continentals customers to catch on because they were banking large amounts of miles in a program they couldn't redeem on or really hadn't tried to in some cases.
Southwest seems to be a big favorite out there.
Thanx!


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[This message has been edited by 777 global mile hound (edited 01-11-2003).]
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