Originally Posted by knuesel

as a reasonable practice american air should have to send policy re: expiration via standard mail, not just email. this applies especially to those of us not signed up for email content or for closed accounts. the june 2007 change in policy was an unreasonably short amount of time esp for those that do not fly american.

there has to a threat of legal action that others have made to have exceptions made. any one know of such a case ?

alternatively, we should mount a grassroots campaign to contact them / take legal action and boycott the airline. any one in ?