Originally Posted by
fastair
I 2nd this. Also, they could have been looking at your PNR, in case there was some sort of irregular operation that may have dis-serviced you on the trip, looking for an excuse to do it for free.
Yup, 1K gets confirmed standby for free. 1p does not. As everyone mentioned, she either wasn't sure what level can confirm for free or was checking to see if you were a disserviced customer/any other excuse to confirm it.
Either way thumbs up to her for trying!