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Old Apr 21, 2008 | 1:11 am
  #8  
chunkiemonkie
 
Join Date: Jul 2007
Posts: 21
Originally Posted by sdm1130
I am curious to know why you don't think you deserve to pay the change fee.
If CO offers to sell me a ticket that's valid for 1-year, then surely it's their responsibility to ensure that all dates within the 1-year window are available at the time the ticket is issued (within reasonable means, of course). A couple of things seriously undermine the lure of this offer:

First, their system opens up dates for only 330 days from the day the ticket is issued. This means I simply won't be able to take full advantage of the 1-year window. This defeats the purpose of saying the ticket is valid for a year.

Second, I understand that sometimes, seats just aren't available. But I'm not convinced that back in Aug 07 when my ticket was issued, securing an I class seat for Jun 08 was out of the question. I'll grant that it's possible I class was full then, but it's very hard to believe.

Now, all of this wouldn't stink if CO didn't insist on slapping a fee for changing dates. If CO couldn't book me on my desired return date either because it was beyond the 330-day mark or no seats were available (again, hard to believe), then they're obliged to waive the fee under these circumstances. I think that's fair.
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