<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by starrpisces:
Last Sunday after I told an agent it was not acceptable she said that Delta makes decisions that are in the company's best interest and that there were plenty of other airlines I could choose from if I was not happy.
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Sad, but true, this is the DL party line and, ironically, DL will soon find out that the decision was not in its best interest.