The US is moving in the right direction. When will the Canadian government follow?
WASHINGTON (CNN) -- The government is ordering airlines to double the compensation they must pay passengers bumped from oversold flights to as much as $800 under certain conditions.
Under the change announced Wednesday by Transportation Secretary Mary Peters, fliers who are involuntarily bumped would receive up to $400 if they are rescheduled to reach their destination within two hours of their original arrival time, or four hours for international flights, and up to $800 if their arrival is delayed longer.
The change, which goes into effect in May, is among several new aviation measures aimed at strengthening passenger protections, improving consumer choice and reducing congestion, according to a written statement from the Transportation Department.
"We are taking steps to improve the travel experience, cut delays and lower fares in one of America's busiest aviation markets," Peters said. She said the department will hold a series of Aviation Consumer Forums to educate travelers
http://www.cnn.com/2008/TRAVEL/04/16...ing/index.html